Open Enrollment
2027 Open Enrollment is from Monday, October 19 through Friday, November 6.
Open enrollment ends on Friday, November 6th at 11:59 p.m. Elections are effective on January 1, 2027 with the first deductions being taken in December 2026.
State Health Benefit Plan: Enrollment is strongly encouraged. If you take no action, your existing medical plan election will carry forward to next year.
Voluntary Benefits: Enrollment is strongly encouraged. However, if you take no action, your current plan elections will be continued for the next plan year. Exception: An annual election is required for the FSA Plan.
Open Enrollment Information
Medical - State Health Benefit Plan (SHBP)
- The medical plan premiums will have an increase of approximately 2% to 7%, depending on the option and coverage level.
- Express Scripts Pharmacy Benefit Services, part of Evernorth Health Services, will be the pharmacy benefits manager.
- The well-being incentive points have a slight update for 2027; points will be increased for preventive screenings and coaching.
There are no changes to medical plan benefits or coverage options.
You are not required to complete an active election for medical to carry forward to next year, but this is a great time to access the SHBP enrollment portal to review your enrollment information and print a Confirmation Statement for your records. If you do not enroll, your medical benefits will carry forward. This includes any applicable tobacco surcharge.
Voluntary Benefits (Non-Medical)
-
Long Term Disability will be an employer-paid benefit for PSERS-eligible employees.
-
There are no other changes to your voluntary benefits for 2027.
Benefits Service Center
Call the Coffee County Schools Benefits Service Center at (833) 763-3335 to complete your local benefits enrollment by phone.
The Benefits Specialist will confirm your personal information, review your plan options, and confirm your elections.
- Monday through Thursday: 8:00 a.m. - 6:00 p.m.
- Friday: 8:00 a.m. - 5:00 p.m.
Enrollment Instructions
You are strongly encouraged to complete an active enrollment. You are also encouraged to call or login to confirm or update your life insurance beneficiary(ies).
FSA Participants: You must actively elect to participate in the FSA plan every year by enrolling during Open Enrollment.
Medical (SHBP): Log on to https://myshbpga.adp.com/shbp. You will likely need to reset your password. Be sure to print and retain your SHBP Confirmation Statement once you have completed your medical enrollment.
Voluntary Benefits (non-medical): Call the Benefits Service Center at (833) 763-3335 or access the Enroll Now link on the home page of this website.
- Telephonic Enrollment: The Coffee County Schools Benefits Service Center is available Monday - Thursday from 8am to 6pm and Friday from 8am to 5pm. You can speak with a trained Benefits Specialist who will answer your benefits questions and complete your enrollment. English and Spanish Benefits Specialists are available to assist you.
- Online Enrollment: Access Enroll Now. Click on “Login” to begin. You will be prompted to enter the email address on file for you and your password. If you cannot remember your password, click on “Forgot your password?” to reset it. Once you have logged in, you will be able to complete your enrollment. You can complete your benefit elections by clicking “Begin Enrollment” and following the prompts.
- You will receive a Confirmation Statement via email following the completion of your enrollment.
Open Enrollment Sessions
Benefit Representatives will be available to assist you with your 2027 benefits enrollment on the following dates and times:
Friday, October 23
- Bus Shop: 1451 Kellogg Drive
- 7 a.m. to 5 p.m.
Wednesday, November 4
- Coffee County Board Office: 271 Trojan Way
- 7 a.m. to 5 p.m.
State Health Benefit Plan Reminders
Adding Dependents to Your Medical Plan?
If you wish to add dependents to your health plan at this time, ADP will contact you by mail and email to request appropriate verification documents. This communication from ADP will include a personalized fax cover sheet with a bar code that must be used when submitting documentation.
Appropriate documentation must be attached to the fax cover page. If you do not receive the request, contact SHBP at (800) 610-1863 to have the request sent to you. Your dependents will not be covered until the documentation is approved.
Summary of Benefits and Coverage (SBC) for Plan Options
SHBP provides a Summary of Benefits and Coverage (SBC) for the following Plan Options: Health Maintenance Organization (HMO), Health Reimbursement Arrangement (HRA) and High Deductible Health Plan (HDHP). SBCs include standard information that help you to understand, evaluate and compare the Plan Options as you make decisions about which Plan Option to choose.
The SBCs are available online at www.shbp.georgia.gov and you may request a paper copy of the SBCs free of charge by calling SHBP Member Services at (800) 610-1863.
Important Plan Reminders
All members must provide SHBP with their Taxpayer Identification Number (TIN) for themselves and their enrolled dependents upon enrolling in SHBP coverage. The most common type of TIN is a Social Security Number (SSN), but for individuals who are not eligible for a SSN, members may submit an Individual Taxpayer Identification Number (ITIN) or Adoption Taxpayer Identification Number (ATIN). Failure to submit a TIN will result in a loss of coverage and no refund will be issued.
The requirement to provide a SSN or other TIN is a separate process from Dependent Verification. Dependents whose coverage is terminated due to providing an invalid SSN or no SSN are not eligible for coverage even if they passed the Dependent Verification process as they have failed to provide a valid SSN to SHBP.
Members should provide their dependent’s SSN by entering it directly into the SHBP Enrollment Portal at https://myshbpga.adp.com/shbp/ or by calling SHBP Member Services at (800) 610-1863.
Resetting Your SHBP Password
How to Reset Your Password
Step 1: Go to www.myshbpga.adp.com and click "Need help signing in?".
Step 2: Enter the requested demographic information.
Step 3: Follow the instructions to answer a series of security questions*.
Step 4: Create a new password and click "Continue."
* Note: If you do not know the answers to the security questions, contact SHBP Member Services at (800) 610-1863 for assistance in resetting your password. You will have three tries in total to answer the security questions before your account is locked and you must begin the process again.
Open Enrollment Checklists
SHBP Open Enrollment Checklist
► Verify all desired dependents are listed on the Confirmation Page and have a valid Social Security Number (SSN) or other Tax Identification Number (TIN).
► Verify your coverage tier: you only, you + spouse, you + child(ren) or you + family.
► Confirm that the Plan Option selected shown on the Confirmation Page is correct.
► Confirm that you answered the Tobacco Surcharge question appropriately.
► Confirm that you have clicked "Finish".
► Print Confirmation Page and save it for your records.
► Look for new medical plan ID cards to be issued by early January.
Voluntary Benefits Open Enrollment Checklist
► Be sure to confirm your email address by phone or online during your enrollment.
► Upon completion of your enrollment, you will receive a voluntary benefits Confirmation Statement via email to the address on record.
► Review your voluntary benefits Confirmation Statement for accuracy and retain it for your records.
► Verify the accuracy of your life insurance beneficiary information.
► Contact the Benefits Service Center if you have any updates or corrections to your voluntary benefits Confirmation Statement.
Note: You may complete enrollment changes multiple times, but the last option confirmed at the close of OE will be your option for 2027 unless you experience a Qualifying Life Event that allows you to make a change.
