Resources & Documents
This page contains information regarding products and eligibility that you might find helpful.
Can't find what you're looking for? Email us at support@coffeebenefits.org.
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Open Enrollment
In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits questions, and Annual Open Enrollment assistance. Trained Benefits Specialists are available to answer your questions by calling (833) 763-3335.
State Health Benefit Plan (SHBP)
Locating an In-Network Provider
To locate an In-Network Provider, click the link below for the applicable carrier.
Contact State Health Benefit Plan at (800) 610-1863 or visit the State Health Website.
Contact LiveHealthOnline (Telemedicine)
Contact LiveHealthOnline at (888) 548-3432 or visit the LiveHealthOnline Website.
General Resources
Important benefits information can be found under this Resources page. In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits quesitons, and Annual Open Enrollment assistance. Trained Benefits Specialists are available to answer your questions by calling (833) 763-3335.
Dental
Locating an In-Network Provider
- Access https://www.unum.com/employees/Benefits/dental-insurance
- Click “Find a Dentist” and follow the search instructions
Contact Unum
Contact Unum at (888) 400-9304 or visit unumdentalcare.com.
Vision
Locating an In-Network Provider
To locate a participating VSP provider, visit vsp.com and choose "Find a Doctor," and a network drop down box will display.
Contact VSP Vision
Contact VSP at (800) 877-7195 or visit vsp.com.
Flexible Spending (FSA)
Healthcare FSA Reimbursement
Click here to go to the CAS website.
Contact Consolidated Admin Services (CAS)
Contact CAS at (877) 941-5956.
Employee Assistance Program (EAP)
Travel Assist
Unum also provides a Travel Assistance benefit which gives you access to resources while traveling. When the unexpected happens far from home, it is important to know whom to call for assistance. With a presence in 200 countries and territories around the world, they are available to help anywhere, anytime.
Contact Unum
Contact the Employee Assistance Program at (800) 854-1446.
Employee Discount Program
Contact TicketsatWork
Contact TicketsatWork at (800) 331-6483 or visit www.ticketsatwork.com.
Identity Theft Protection
Creating an Account with ID Watchdog
Contact ID Watchdog by Equifax
Contact ID Watchdog by Equifax at (866) 513-1518 or visit www.idwatchdog.com/home.
Retirement & Savings
For questions or additional information, contact the applicable group below.
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Teachers Retirement (TRS) at (800) 352-0650 | TRS Member's Guide
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Additional information available here: https://www.facebook.com/trsgeorgia/
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Public School Employees Retirement System (PSERS) at (800) 805-4609 | PSERS Handbook
Supplemental Retirement:
- U.S. OMNI & TSACG Compliance Services (OMNI/TSACG)
- Corebridge Financial (formerly AIG/VALIC)
- Debbie Smith (229) 292-1003 | Debbie.Smith3@corebridgefinancial.com
- Horace Mann
- Kim Sasser (912) 632-0078
- Summer Brigmond (912) 632-0078
- Your OneSource
- Lisa Carter or Jennifer Hayes (229) 896-3436
